We automatically audit every line item on every freight invoice, find overcharges, file disputes, and recover your money. You pay nothing unless we save you money.
Add a payment method at signup. Charged only on confirmed savings.
2-5%
of total freight spend is recoverable
$2,400
average savings in the first month
75+
line items checked per invoice
100%
automated, no manual work needed
How it works
No complex setup. No learning curve. Upload your data and we handle everything.
Upload your negotiated carrier pricing agreement (PDF). This is the contract that defines what you should be paying. You only do this once.
Export your billing data as CSV from your UPS or FedEx portal and upload it. Our engine compares every single charge against your contracted rates.
We identify every overcharge, generate dispute documentation, and help you recover every dollar. You only pay 50% of what we actually recover.
Where your money goes
These errors happen on every carrier invoice. Most shippers never catch them.
2% - 5% of spend
If a package is even 1 minute late, you are owed a 100% refund. Carriers keep this money unless you manually file a claim. This is the single biggest source of recoverable overcharges.
$24.00 per instance
Carriers charge this fee even when the package was delivered without issue. In 2026, this fee alone can inflate a small shipper's invoice by 3-5%.
1% - 3% of spend
You weigh a box at 10 lbs but the carrier's high-speed conveyor scale records 11 lbs while the box is still moving. You get billed at the higher weight tier.
$6.50+ per package
Commercial addresses misclassified as residential. One of the most common errors, especially for businesses in mixed-use buildings or office parks.
0.5% - 1% of spend
A system glitch causes the same tracking number to be billed twice, often appearing on two different weekly invoices so it is nearly impossible to spot manually.
0.5% - 2% of spend
Carriers apply fuel surcharge rates higher than what your contract specifies. Even a 1-2% difference compounds across every single shipment.
Varies
Carriers use an incorrect dimensional weight divisor to calculate billable weight, resulting in higher charges than your contract allows.
Varies
The invoiced base rate simply exceeds your negotiated rate card. Most common after contract renewals or when rate tables are updated.
Pricing
No subscriptions, no setup fees. We only earn when you earn.
Just 50% of confirmed recoveries
You save first, then we take our fee. Simple as that.
Everything included
Add a payment method at signup. Charged only on confirmed savings.
FAQ
You upload your negotiated carrier rate card (PDF) and your carrier invoices (CSV). Our audit engine compares every line item against your contracted rates and flags any discrepancies including late deliveries, fuel overcharges, duplicate billing, weight discrepancies, and more. We then generate dispute documentation you can submit to your carrier.
We currently support UPS and FedEx, which cover the majority of US parcel shipping. More carriers coming soon.
We take 50% of confirmed recoveries, charged automatically to the card you add at signup. If we do not find any overcharges, you pay nothing. Our incentives are fully aligned with yours.
You will see audit results within minutes of uploading your data. Actual carrier credit recovery typically takes 2-4 weeks depending on the carrier's dispute process.
We detect service guarantee refunds (late deliveries), fuel surcharge overcharges, residential surcharge errors, address correction fees, duplicate billing, DIM weight errors, manifest weight discrepancies, and base rate overcharges. Our engine checks every line item against your contracted rates.
Yes. All data is encrypted in transit and at rest using AES-256 encryption. We only need read access to your carrier billing data and never store payment card information directly - payments are handled by a PCI-compliant payment processor.
Yes. There are no contracts, no lock-in periods, and no cancellation fees. You can stop using FreightPenny at any time.
Contact
Have a question or want to learn more? Send us a message.
Join shippers who are recovering thousands in carrier overcharges every month.
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